Use of private information policy (GDPR)
Summary:
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us.
Our policy covers
- Why we value your privacy
- How we collect information
- What information we hold
- Where we store your information
- What we use your information for
- Who’s responsible for your information at our company
- Who has access to information about you
- How to complain
- Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our clients. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
We collect your email address when you sign up for one of our newsletters.
We ask for your account and contact information when you make a purchase in the gallery and online.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What information we hold
- When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
- If you sign up for a newsletter, we collect your name and email address.
- When you make a purchase from the gallery, we collect your name, email address, phone number, and a delivery address.
- If you do business with us, we also collect your business name, keep records of the invoices we send you and the payments you make.
- All purchases are processed by gallery employees, and we never store credit card information.
Where we store your information
When you contact us by email or through our website or sign up to receive newsletters in the gallery we store your information in Artlogic Database.
What we use your information for
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Who’s responsible for your information at our company
Avril Nicol, our Gallery Director, is responsible for the security of your information. You can contact them by email at avril@andgallery.co.uk or by phone on 0131 4670618 if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Avril Nicol:
avril@andgallery.co.uk :: 0131 4670618 :: &Gallery, 3 Dundas Street, Edinburgh EH3 6QG
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.